Online Giving – Questions

Head of Christiana Presbyterian Church has chosen the Tithe.ly service to enable online giving.

Tithe.ly is a web-based giving platform that allows you to give to the church using your smart phone, tablet or computer. You can set up a recurring payment from your checking account (ACH or eCheck,) debit card or credit cards (VISA, MasterCard, or AMEX.) Payments can be one time or repeated. You can also create an account or give as a guest without having an account.

Below you will find answers to common questions about this service:

Do I have to have a Tithe.ly account to give?

No! You can absolutely donate, register, or pay without signing up for a Tithe.ly account except for when using text-to-give or the Tithe.ly mobile app where having an account is required. When giving, registering, or paying via the Tithe.ly web giving form you do NOT have to create a Tithe.ly account to make one-time or recurring donations. We wanted to make that process easy and pain-free. You can start giving from your favorite organization’s website at any time. However if you’d like to make giving as easy as possible and have the opportunity to take advantage of all the Tithe.ly features, you’ll have to create an account.

Creating an account allows you to:

    • Securely store your payment method (so you don’t have to type it out each time)
    • Setup / cancel a recurring donation
    • See your giving history
    • Manage your account yourself 24/7

Do I receive a receipt after giving?

Absolutely! A person giving through Tithe.ly will receive an automatically sent email seconds after they finish giving. You can even customize the email receipt / confirmation so that it matches your brand and style more closely. The gift email includes:

    • Date of gift
    • Name of organization given to
    • Amount given
    • Fund / designation of gift
    • Gift ID

Is Tithe.ly safe and secure to use?

All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

Additional questions? 

We’re happy to help – please contact us!